Noel Clark has 25 years of experience working in New Mexico community mental health programs, 15 of which have been at the executive level.
Mr. Clark and his Management Team at Carlsbad Mental Health Center (Carlsbad MHC) have developed and implemented standards related to open (same day) access, customer engagement, episode of care standards, and practice expectations.
These standards, as they currently exist and continue to evolve, serve as the focal points of Clark’s service capacity enhancement initiatives.
Clark focuses on the use of objective reporting mechanisms to provide timely information related to access to care and clinical care standards and expectations. This process has been designed to help each employee maintain their designated perspective whether that’s ground level or 30,000 feet. Linking these practice management strategies with innovative performance based incentives and other identified market opportunities, has worked to expand access and improve revenue production.
Additionally, Clark has also received recognition his contributions in the development of innovative public-private local and statewide partnerships that expand access to integrated behavioral health services. Under his direction, Carlsbad MHC has formed business relationships other community providers, New Mexico’s largest fqhc, school districts, New Mexico State University-Carlsbad and the University of New Mexico. Recent articles that highlight his work include, Mental Health Weekly, SAMHSA News, Acumen LLC, for CMS: Promising Practices in HCBS: and the National Council Magazine. He has also served as a presenter at the National Council’s Annual Convention, SAMHSA's Center for Mental Health Services and the National Council's Practice Improvement Forum, and Arizona State University’s 2009 Summer Institute – Center of Applied Psychology.
Mr. Clark is actively involved in policy development at the state and national level. He currently serves as a member of the New Mexico Medicaid Advisory Committee, the New Mexico Provider Council, the New Mexico Human Services Health Care Advisory Committee, and in 2010 was elected to the Board of Directors of the National Council for Region 6. He is also a participant in a risk sharing pilot project in New Mexico that offers performance based financial incentives.
Noel is a graduate of New Mexico State University and Eastern New Mexico University. He holds a Bachelor’s of Criminal Justice Degree and Master’s of Arts Degree in Guidance and Counseling. Noel has 15 years of experience as a chief executive officer in behavioral health in New Mexico and is committed to CMHC’s mission to Enhance, Change and Save Lives. |