Helping our clients achieve meaningful outcomes

Outcomes


Consumers

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MTM helps primary and specialty healthcare providers achieve meaningful outcomes for the individuals they serve.

  • Reduce consumer’s time spent on intake from an average of 3.5 hours to 1.5 – 2 hours (depending on whether a psychiatric evaluation is needed).
  • Deliver a diagnostic assessment the same day it is requested; reduce wait time to the first clinical follow-up from an average of 48 days to 3-7 days.
  • Achieve meaningful increases in medical adherence with techniques like collaborative documentation and timely access.
  • Foster staff and consumer support: system changes implemented with support from MTM receive a 97 percent approval rating (based upon surveys administered to more than 27,000 clients and staff nationwide).

Providers

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MTM designs and helps to implement services that improve staff efficiency and morale.

  • Reduce staff time spent on intake from an average of 5 hours to 1.5 – 2.5 hours.
  • Reduce staff frustration and maximize efficiency by reducing “no shows” and cancellations.
  • Increase staff satisfaction, reduce turnover and sick time usage by implementing proven change techniques.

Organizations

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MTM knows how to improve operational efficiencies and position primary and specialty healthcare providers for the future.

  • Reduce data redundancies in intake process by more than 50% on average, saving valuable time for consumers and staff.
  • Achieve cost savings by streamlining processes while generating an impressive ROI.  Average Same Day Access ROI is 8 to 1 in the first year, and the average Just in Time ROI is 10 to 1 in 90-180 days.
  • Increase staff utilization by 10-15% system wide – and in turn number of intakes and additional clients served – with no change in staffing numbers.
  • Increased revenues allow organizations to offer better wages, enhance their systems and upgrade key equipment.