Resources from MTM Services

Publications & Articles


 
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Featured Articles

Building Psychiatric Provider Capacity Through More Efficient Use of E&M Codes

The nation is experiencing a capacity crisis when it comes to psychiatric services. In the midst of calls for more funding to address the shortage of psychiatric doctors, one solution is readily available today. Proper use of Evaluation and Management (E&M) codes by psychiatrists will increase productivity – at rates similar to other healthcare specialists – and help to shift psychiatric departments from being a loss leader to, at a minimum, covering true costs. By aligning psychiatric use of E&M services with broader medical practices, providers can expand the availability of psychiatric care without necessarily adding new staff.

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Supporting CCBHCs and Driving Transformational Change

CCBHCs and other innovative providers are focused on diversifying and expanding their payer mix to adapt to a rapidly changing and competitive healthcare marketplace. Payers, in turn, are imposing new requirements as part of the shift from volume to value. Current CCBHCs and those who are positioning for the future must understand their true costs and maximize efficiencies while fostering a culture of excellence aimed at achieving the ultimate goal – making life better for the people you serve.

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Strategic Planning and Business Operations

Operationalizing Health Reform 
By the MTM Services team

How to Deliver Accountable Care
By David Lloyd, Founder of MTM Services

How to Deliver Accountable Care Workbook 
By Scott Lloyd, President of MTM Services

The Value of a Strategic Business Planning in the New Healthcare Environment
By Michael Flora, Senior Management and Operations Consultant and Senior National Council Consultant



Clinical Best
Practices

DLA-20 - Outcomes Measurement and Monitoring Fact Sheet

DLA-20 - A Core Set of Outcome Measures for Behavioral Health Across Service Settings
Issue brief published by the Kennedy Forum and developed by MTM Services

Implementing Just in Time Prescriber Scheduling – A CEO’s Perspective
By Jennifer Hibbard, CEO of ViewPoint Health and JIT Operations Consultant

Just in Time Prescriber Scheduling Outcome Summary
By Valerie Westhead, MD, Chief Medical Officer of Aspire Health Partners and MTM Medical Operations Consultant

The Clinical Benefits of Collaborative Documentation and Other Important Considerations
By Bill Schmelter PhD, MTM consultant

Collaborative Documentation DVDs
By David Lloyd, Founder of MTM Services

Advancing Standards of Care for People with Schizophrenia
Measurable Benefits to Consumers, Behavioral Health Organizations, and Payers

By the National Council for Behavioral Health, Quality Improvement Programs, with training and faculty consultation provided by MTM Services

2013 Advancing Standards of Care for People with Bipolar Disorder Project
By the National Council for Behavioral Health, Sunovion Pharmaceuticals, and MTM Services

DLA-20 Success Stories
By Willa Presmanes, Medical Necessity/UM Consultant, Co-Author of the DLA-20 and Senior National Council Consultant

DLA-20 Youth Executive Summary and Interim Case Studies

DLA-20 Functional Assessment Guide
By Willa Presmanes, Medical Necessity/UM Consultant, Co-Author of the DLA-20 and Senior National Council Consultant


Board, Leadership
and Workforce Development

Engagement is an Essential Part of the Solution to the Workforce Shortage  
By Michael Flora, Senior Management and Operations Consultant and Senior National Council Consultant

Leadership Skills to Support High Functioning Teams 
By David Lloyd, Founder of MTM Services

How to Get and Keep the Best Employees
Edited by: Bill Schmelter, Co-author: Michael Flora, MTM Services Consultants

Attaining Management Team Buy-In for Needed System Changes Through the Use of Data
By Scott Lloyd, President of MTM Services

Customer Service: Cornerstone for a CBHC Center of Excellence
By David Lloyd, President of MTM Services

Coaching Up or Coaching Out: Maximize Service Capacity and the Bottom Line by Coaching up your Middle Performers
By Michael Flora, Senior Management and Operations Consultant and Senior National Council Consultant

Management Basics: Why You Must Always Inspect What You Expect
By Michael Flora, Senior Management and Operations Consultant and Senior National Council Consultant

Benefits of Teaching Emotional Intelligence (EI) in the Healthcare Workplace
By Michael Flora, Senior Management and Operations Consultant and Senior National Council Consultant

How to Handle the Transition of a Major Change with Your Employees
By Michael Flora, Senior Management and Operations Consultant and Senior National Council Consultant

Three Worst Mistakes You Can Make in Leading Change
By Michael Flora, Senior Management and Operations Consultant and Senior National Council Consultant

Six Effective Leadership Strategies to Manage Your Team
By Michael Flora, Senior Management and Operations Consultant and Senior National Council Consultant