DO YOU KNOW HOW MUCH THE PATIENT REGISTRATION PROCESS IS COSTING YOU

If you didn’t catch or want to re-watch either of the two webinars on how Fortell Health’s AI Registration Agents can help you take some of the strain from your support staff, which for a lot of teams are positions that are currently challenging to fill and maintain, then check out the information below:

11-11-25 Webinar - ** Due to a technical glitch, the presentation starts at the 1:20 minute mark.

Fortell AI – Reviewing the Impacts: A Case Study on Time Savings and Community Impact
Passcode: 52Zk+jb9 

Summary - This webinar reviews how Metropolitan Development Council (MDC) in Tacoma, Washington, launched the use of Fortell Health AI’s conversational technology within several of their programs in April of 2025, marking one of the first community-based implementations of trauma-informed, multilingual AI to streamline access to services. This webinar shares the story of how MDC used Fortell AI to transform client engagement, reduce administrative workload, and create a more accessible experience for thousands of residents seeking help with their utility bills.

By integrating conversational AI into its intake and scheduling process, MDC was able to:

• Manage more than 5,000 inbound calls from clients seeking assistance.

• Save staff over 10 full days of time that would have been spent on eligibility screening and scheduling.

• Improve access and equity through 24/7 automated support in multiple languages.

• Enhance client satisfaction by offering a faster, more predictable process for requesting help.

This case study demonstrates how conversational AI can be effectively deployed in high-volume service environments — and how the same approach can be adapted for behavioral health, housing, and other client-centered systems to create more time for staff to focus on care, not paperwork.

Participants will learn:

• How MDC designed and implemented Fortell AI within a real-world community program.

• The measurable outcomes and lessons learned from the first year of use.

• Practical steps for adapting similar tools across behavioral health and human service programs.

• How to integrate AI ethically while preserving human connection and trust.

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7-23-25 Webinar - AI Registration is Now a Reality!
Passcode: 0x+a1U%H

Summary - During this webinar we discussed that this system is vendor agnostic and can work with any EHR, is scalable to any sized organization, and is a perfect fit for teams looking to fill in the support positions that they have been struggling to hire and maintain in today’s more competitive job market. 

Video Bookmarks - For Quick Reference of how the Fortell Health AI Registration system works: 

Demo One: 18:00 minutes
Demo Two: 20:45 minutes
Demo Three: 25:35 minutes
Demo Four: 30:00 minutes  

The pricing for this solution is tied to your client volume, and we are happy to discuss what that would look like for your organization.  If you have questions or would like to set up a meeting to discuss how Fortell Health can positively impact your care environment, please email Scott Lloyd, President of MTM via Scott.Lloyd@mtmservices.org so that he can assist you.