About MTM Consulting Services

Our Team


Scott Lloyd

President and CEO
Nationally recognized expert in access to care, service costing and data measurement consultation - Senior National Council Consultant

Annie Jensen, LCSW

DLA-20 Director
Senior DLA-20 and National
Council Consultant

Joy Fruth, MSW

Access Redesign Director
Senior Process Change and National Council Consultant

Charlie Grantham

Director of IT
IT, Process Optimization and National Council Consultant

Valerie Westhead, MD

Medical Director
Medical Operations and Care Integration Consultant

Kyle Caron, MPH, MBA

MTM Data Analyst and Administrative Operations Consultant

DLA-20 Consultant and National Council Consultant

Emily Hendry, MSN, RN

Healthcare Informaticist, Burnout and Staff Retention Consultant, and Transformational Mind/Body Healing Coach

Leighanne Gerstbrein,
M.A., B.S., CHES

Wellness Consultant, Exercise Physiologist, and Nutrition Coach

Kathy Hagen, LICSW

Executive Leadership and CCBHC Consultant

GAP Analysis and Criminal Justice Relationship Consultant

Katherine Schroeder, LMHC, MCAP, QCS

Process Change Consultant

CIO of SPQM, Data Consultant

Director of Operations and Client Navigation


David Lloyd
MTM Founder

In 1995, MTM Services was founded by David Lloyd using proven, data driven change to assist teams with service delivery.

Today, after his retirement in 2023, MTM Services continues to lead and drive innovation for providers desiring to achieve meaningful outcomes in today’s healthcare reality.