Just in Time
Provider Scheduling

Getting consumers to a psychiatric evaluation withing 3 days or fewer, which works to increase show rates to better than 90%


Purpose

An offshoot of Same Day Access now implemented with teams across the country. This process allows teams to move a consumer from their diagnostic assessment to a psychiatric evaluation within 3 to 5 days, greatly increasing engagement and reducing no shows and cancellations.

Process

  • Up to 3 Planning Meetings

  • Up to 3 Peer Meetings scheduled during your planning meetings to hear their experiences and for them to answer your questions.

  • Valerie Westhead, MD, Chief Medical Officer, Aspire Health Partners - Seminole who can discuss the process from the providers aspect (Normally the attendees are your medical providers along with the support staff and/or management staff).

  • Jennifer Hibbard, CEO of Viewpoint in GA who will meet mainly with your management team, schedulers, etc. to discuss the operational aspects of JIT from the management's view. (Normally the attendees are your support staff and/or management staff).

  • Follow up Meetings post-implementation to confirm a successful implementation and/or make adjustments.

  • Access to the MTM Services JIT resource library (JIT Set Up Sheet, JIT Client Tracking Sheet, JIT Schedule Rate Converter, JIT Case Load Calculator, JIT Marketing Materials, JIT Notification Letters, JIT Results White Papers, and others).

  • Access to copyright protected data capture, calculation and report tools from the MTM Services resource library relevant to the consultation purchased

Timeframe: 6-7 months (2 months of set up, 3 months for conversion, and 1-2 months of follow up.)

Outcomes:

● Clients with timely access to prescribers

● Generate a significant Risk Reduction

● Ultimate result of the consultation will be a significant savings on time spent in processes versus what is happening now

MTM Team

President, Senior SPQM Data Consultant and Senior National Council Consultant

MD, FASM
Medical Operations, Care Integration & Senior National Council Consultant