About MTM Services
Senior DLA-20, Process Change Consultant and National Council Consultant
As MTM's Senior DLA-20 Trainer and Process Change Consultant Annie brings over 20 years of experience in clinical practice and behavioral healthcare administration with a focus of enhancing consumer centered care and practice improvement. Serving as MTM's Senior DLA-20 trainer she has helped more than 300 national organizations adapt and thrive in the changing healthcare landscape by raising client level outcomes. Additionally, Annie helps organizations in improving client access, improving service processes, enhancing consumer-centered care, and integrating primary care and behavioral health services. Her DLA-20 trainings have helped providers treating adult MI/dual, youth SED/dual, I/DD, and substance abuse disorders provide valid scores and consistent utilization for healthcare report cards, develop levels of care and information for treatment planning, and support psychiatric approval for Medicaid reimbursement and healthcare reporting standards.
Annie is a Licensed Clinical Social Worker and has served as an administrator in behavioral health and healthcare environments for over 18 years.