Workforce Development

Training and Consultation

Purpose

Nationwide behavioral healthcare workforce shortages, combined with the need to provide outcome-driven care, require agencies to invest in workforce development more than ever before. While most organizations have experienced some level of workforce challenges since 2020, the exact pain points and areas for opportunity and growth vary widely between organizations. Identifying how to better retain staff, lead effectively through times of uncertainty, and ensure that our teams are prepared to deliver quality clinical and organizational outcomes comes down to direct analysis at the organizational level, never a cookie cutter approach. When addressing workforce development, MTM believes in addressing organizational needs from a tailored perspective, with expert clinical, leadership, and medical consultants to help lead the way.

Process

MTM expert consultants meet directly with organizational leadership to identify and home in on pain points, creating tailored and targeted recommendations in several areas of focus, including:
- Clinicians/Clinical Team Development
- Leadership Development
- Medical Team Development
Implementation team meetings that are designed to work with relevant leaders to establish new or improved best practices, or to identify and revitalize organizational areas that have become “stuck.”
A wide variety of training options, dependent upon organizational needs, which may include:
- Brief Counselling Interventions
- Effective Caseload Management
- Suicide Risk Assessment
- Crisis Intervention
- Vicarious Trauma and Becoming a Trauma Informed Organization
- Effective Documentation Skills
- Collaborative Documentation
- Medical Staff Skill Development
- Establishing the Medical Director Role
- Integrating with Primary Care
- Leading Teams Through Change
- Effective Staff Coaching and Supervision
Availability of “On Demand” follow-up with expert consultants to track the effectiveness of new changes and provide real time problem solving or case review with the individuals providing the services or leading teams.

Timeframe: Unique to the organization’s selected consultation package.

Outcomes:

•    Enhanced patient/client satisfaction.
•    Reduced staff burnout and increased retention.
•    Improved leadership and supervision competencies.
•    Improved clinical and/or medical team efficacy, leading to greater and more rapid client outcomes.
Significant risk reduction through enhanced leadership, medical, and/or clinical skill development.