MTM at NatCon19


Sunday, March 24

Preconference University: Get Out of Your Own Way to Lead Transformational Change (FD2)

9:00 AM - 5:00 PM

David Lloyd, Founder, MTM Services

Scott Lloyd, President, MTM Services

Michael Flora, MBA, MAEd, Senior Management and Operations Consultant, MTM Services

Joy Fruth, MSW, Lead Process Change Consultant, MTM Services

Today’s most successful behavioral health organizations have leaders who are skilled in guiding not only rapid change, but transformational change. To truly lead and sustain a successful transformation, you need intensive, case study-based training in identifying critical staff and board roles for change management, communication strategies and assessment strategies to understand strengths and risk areas.

Learning Objectives:

  • Understand how to assess your organization’s readiness for change, including strengths and areas of risk.

  • Identify the important role in change management of executive team, board, mid-level managers/supervisors and front-line staff and understand effective strategies for engaging staff and board members at all levels.

  • Identify where systems build dependence instead of independence for the consumer.

  • Recognize the core elements of rapid-cycle change and continuous quality improvement and prepare to implement these change models within your organization.

  • Identify best-in-class decision-making and communication planning for sustaining transformational change.

  • Develop your personal and organizational transformational change strategy and executive goals.


Learn the Business of Behavioral Health at NatCon19

The entire MTM Services team returns to NatCon in 2019 with even more tools to help you get claims paid, reduce no-shows, expand capacity, make the most of the EHR dollar, promote shared decision making via collaborative documentation and introduce opioid treatment services.

Watch this space for our full lineup of more than 10 workshops, panels and lunch and learns to be announced soon.

Register and book your room today!