MTM Gap Analysis

Using Data to Drive Decision Making

Purpose

Gap Analysis focuses on current access to care and will uncover the challenges that negatively impact quick access. By conducting the Gap Analysis, MTM consultants can provide targeted and individualized recommendations to improve access and overall efficiency throughout the system of care.

Process

  • Two meetings with direct service staff to complete access measurement

  • One meeting with leadership to review Gap Analysis findings and recommendations

Timeframe: 1 month

Outcomes:

● Establishes access baselines for wait days, staff time, client time and cost.

● Determines the organization’s individualized needs and recommendations for change.

MTM Team

MTM Consultant Joy Fruth, MSW. Woman with blonde hair and blue eyes smiling outdoors, wearing a black blazer and a blue top, with a city street and buildings in the background.

Joy Fruth

Lead Process Change Consultant and Senior National Council Consultant

MTM Consultant Scott McFarlane -bald man with a goatee wearing a white dress shirt with 'MTM Services' logo, standing in an indoor setting with dark walls and framed pictures.

Scott “Mac” McFarlane

Criminal Justice Relationship / Interaction Consultant

MTM Consultant and CEO Scott Lloyd. A smiling man wearing a dark suit, white shirt, and blue paisley tie, standing outside against a modern building with gray bricks and metal railings.

Scott Lloyd

President, Senior SPQM Data Consultant and Senior National Council Consultant